Terms of Use

1. Introduction

These Terms of Use govern your use of the website operated by KANSO ("we", "us", or "our"). By accessing or using our website, you agree to be bound by these terms.

Legal entity: KANSO

Registered business address: 9 CCA, Lower Ground, DHA Phase 4 AA, Lahore, 54000, Pakistan

Shop/office address: Same as above

2. Use of the Website

You may use our website to browse products, place orders, and access information about our pegboards and storage solutions. You agree to provide accurate information when placing orders and to use the website only for lawful purposes.

3. Orders and Payment

When you place an order, you agree to pay the amount shown at checkout. We accept online payments via Safepay and cash on delivery (COD) within Pakistan. For COD orders above our stated threshold, a deposit may be required. Prices are in Pakistani Rupees (PKR).

4. Shipping and Delivery

We deliver across Pakistan. Shipping timelines and rates are stated on our Shipping & Returns page. Risk of loss passes to you upon delivery.

5. Returns, Refunds and Cancellation

Our returns, refunds, and cancellation policy is set out in full on our Shipping & Returns page. By placing an order, you agree to those terms.

6. Intellectual Property

All content on this website — including text, images, logos, and product descriptions — is owned by KANSO or our licensors. You may not copy, reproduce, or use any of this content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability for any claim shall not exceed the amount you paid for the relevant order.

8. Complaints

If you have a complaint, please contact us via hello@getkan.so or our Contact page. Our complaints handling process and resolution timelines are described on our Shipping & Returns page.

9. Changes

We may update these terms from time to time. The "Last updated" date at the top reflects the most recent change. Continued use of the website after changes constitutes acceptance of the updated terms.

10. Contact

For questions about these terms, contact us at hello@getkan.so or visit our Contact page.